FAQ

Are you a franchise company?

NO, we are strickly a local, independent company. We have the same buying power as most of these other companies, yet we offer you the “Local Service”. All our staff are locally based, stretched across the Hawke’s Bay Region, they spend their money here, we spend our money here, our product is respected worldwide.

Do you offer subsidies on your supply and install?

We are cost-effective on pricing. We buy our own products from Suppliers and can pass on savings directly.
If you would like us to match a competitor’s price, please forward through a quote to us and we will see what we can do.
It may be that we have a product that would be better suited to your needs, please feel free to discuss this with us.

Do you travel out of Hawke’s Bay to installs if we have a house somewhere else?

Talk to us and discuss, we will try our best to arrange for installs in other districts or recommend an installer to suit. Please bare in mind, that it may cost travel and other costs to help you out with this situation.

Does your installs comply with Regulations?

We are continually updating compliance. We have liability in place for accidents, Pre-Qual for commercial, and compliance certificates for rental properties. Every situation is different. If you have an issue, call us we will help you sort the situation out as soon as practical.

All our installs are done at national standards recognition for New Zealand, we are also in support of IAONZ association.

What do you offer in terms of payment?

We do credit cards, through invoicing and onspot payments. We also do internet payments, cheques and cash. Ask us and we will try our best to sort out a situation that is beneficial for both.

What is the difference between Earthwool glasswool as you are promoting and other products on the market?

We have chosen this product especially, because it stands out against the rest in performance, reliability, and climate change awareness. Alot of products want you to buy the products and will tell you all the details you would expect to accept. We however, want to install product that you would love installed in your home, that is beneficial to the environment and also your health,

Why have we not heard of you before today?

Most of our work is word of mouth, honesty given and honesty carried forward, our reputation is growing. Why spend loads of money on advertising when we can deliver you a cost effective install.

We do the odd bit of marketing through the Hawke’s Bay Home and Garden Show and Better Living show, most of the other advertising is small publications and also Facebook and Our website

Why Snug Insulation?

We are local; and also independant installers. We are here to help you out with your insulation needs. Every home is different and needs to be quoted for individually.